INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I tell if a diamond is real?

Diamonds are graded based on the 4Cs: Carat, Cut, Colour, and Clarity. Reputable jewellery comes with a certification from recognized labs such as GIA, IGI, or HRD, verifying its authenticity and quality. Always ask for the certificate when purchasing diamonds.

What is the difference between precious and semi-precious gemstones?

Precious gemstones include diamonds, rubies, emeralds, and sapphires, known for their rarity and high value. Semi-precious gemstones like amethyst, garnet, and topaz are beautiful but generally more affordable. Both types can be used in exquisite jewellery pieces.

How do I choose the right size for rings, bracelets, or necklaces?

We provide size guides for rings, bracelets, and necklaces. For rings, measure your finger using a ring sizer or existing ring. Necklaces and bracelets come with standard lengths or adjustable options. If unsure, contact our support team for guidance.

How do I care for my jewellery?

Store jewellery in individual pouches or boxes to avoid scratches. Clean diamonds with mild soapy water and a soft brush, and gemstones with appropriate care based on their hardness. Avoid exposure to harsh chemicals or perfumes to maintain shine and durability.

Do you offer custom jewellery designs?

Yes! We offer custom jewellery services where you can design rings, necklaces, or sets according to your style, gemstones, and metal preference. Our expert craftsmen will bring your vision to life with precision and elegance.

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