All jewellery at Diamonds & Jewels (D&J) is made to order or custom-finished.
Order processing usually takes 7–14 working days. Custom or personalised designs may require additional time depending on complexity.
Yes, we ship worldwide from Pakistan. We work with trusted international courier services such as DHL, FedEx, and UPS to ensure safe and timely delivery.
Absolutely. Every order is:
- Fully insured for its complete value
- Securely packed
- Shipped with tracking and signature confirmation
Your jewellery is protected from dispatch until delivery.
We use tamper-proof and discreet packaging.
There is no mention of jewellery or precious items on the outer package, ensuring confidentiality and security during transit.
Estimated delivery time after dispatch:
- International orders: 5–10 business days
Please note that delivery times may vary due to customs clearance procedures in your country.
International shipments may be subject to customs duties, VAT, or import taxes as per local regulations.
These charges are not included in the product price or shipping cost and are the customer’s responsibility.
Yes. Once your order is shipped, you will receive:
- A tracking number
- Courier service details
Our support team will assist you until your order is successfully delivered.
All shipments are fully insured. In the rare event of loss or damage during transit, Diamonds & Jewels (D&J) will fully assist you with the insurance claim process to ensure a smooth resolution.
For shipping questions or special delivery requests, please contact us:
📧 arywin@diamondsorjewels.com
📧 ezel@diamondsorjewels.com
📞 WhatsApp / Customer Support: +42 323 64549